Privacy Policy
Effective date: November 13, 2026
This policy explains what information Pennwood Estates MHC, LLC ("Pennwood Estates," "we," "us") collects through this website, how we use it, and the choices you have.
Information we collect
Information you give us. When you send a message through our Contact form or our Resident form, we collect your name, email address, phone number, the topic you choose, and anything you write in your message. When you join an interest list for a home, we collect your name, email address, phone number, and your answers to any questions on the sign-up page.
Information collected automatically. Like most websites, ours records basic technical information when you visit, such as your browser and device type, the pages you view, and your general location based on your internet address. Our website provider may use cookies to do this. You can control or block cookies through your browser settings. Our website does not change how it works in response to Do Not Track signals.
How we use it
We use your information to:
- answer your questions and respond to your requests
- help current residents with management and non-emergency service requests
- send you the updates you asked for, such as news about a home on an interest list
- keep the website working and improve it
We do not sell your personal information.
Phone calls, emails and text messages
When you submit a form on this website, you agree that Pennwood Estates may contact you by phone, email or text message about your inquiry. If you join an interest list, we may also send the updates you asked for. Message and data rates may apply. You can reply STOP to any text message to stop receiving texts. You can unsubscribe from our emails at any time using the link in the email or by contacting us.
We do not share your mobile phone number or your consent to receive text messages with anyone for their own marketing.
Who we share it with
We share your information only with those who help us run the community and this website, and only so they can do that work for us:
- our management company, Circle Management Group, LLC, and our answering service
- the companies that provide our website, our online forms and interest list, and our email
We may also share information when the law requires it, or to protect the safety of our residents and our community.
Other websites and services
Our website includes a video hosted by YouTube and links to other websites, such as Google Maps and the local school district. Those services have their own privacy policies, and we are not responsible for how they handle your information.
How long we keep it
We keep your information for as long as we need it to respond to you and to operate the community, and as long as the law requires. We delete it when we no longer need it for those purposes.
Your choices
You can ask us what information we have about you, ask us to correct it, or ask us to delete it. Contact us using the details below and we will respond within a reasonable time.
Children
This website is not directed to children under 13, and we do not knowingly collect information from them.
Changes to this policy
If we change this policy, we will post the new version on this page and update the effective date.
Contact us
Pennwood Estates MHC, LLC
6810 Frogtown Road
Hermitage, PA 16148
(724) 981-5390
info@pennwoodestates.com